Our Terms of Sale
for International Buyers

Orders
 

International orders can be placed through the website via our secure shopping cart.

Payment can be made using PayPal (this is the fastest because payment to us is immediate) or by sending us a money order. If you chose to pay us via PayPal, you can pay us from your funded Paypal account or use your Credit Cards through PayPal. You don't need a Paypal account to pay us. If you chose, you can pay us with an International Money Order. Just select your preferred method at checkout.

At checkout, choose:  "Order by PayPal Online"
(for PayPal payment or Credit Cards through PayPal)
or
At checkout, choose:  "Pay by Money Order"
(for Money Order or Cashier's Check)

International customers (except Canada), paying with a credit card, must check out using PayPal. To make a credit card payment through PayPal, click the "If you do not have a PayPal account" button and proceed. PayPal will verify and process your credit card and we will receive payment through PayPal.

We don't accept direct credit card orders from outside the US, Canada, territories and APO/FPO.

Orders placed through the shopping cart will each be personally acknowledged via email. 

Orders' merchandise is held pending receipt of payment by PayPal or money order.  Upon receipt of funds, order will be shipped immediately by US Post Office International Parcel Post (Airmail) and a confirming email will be sent. This is the only shipping method we will us on International orders.

Our prices do not include any costs you may be charged for duties, fees, tariffs, etc., imposed by your country upon delivery.

We are not able to provide any information about these expenses you may incur.  We suggest you consult your local authorities.
 

Payment
Terms
&
Instructions

Order by PayPal Online: We accept payment from most of the 45 countries which PayPal has endorsed. After placing your order with us, you will be directed to PayPal for payment. You can pay us using your PayPal account or pay us using a credit card through PayPal.

International customers (except Canada), paying with a credit card, must check out using PayPal. To make a credit card payment through PayPal, click the "If you do not have a PayPal account" button and proceed. PayPal will verify and process your credit card and we will receive payment through PayPal.

After we receive payment, we will acknowledge your order / payment and ship it via US Post Office International Parcel Post (Airmail). If we do not receive full payment within 24hrs, your order will be cancelled.

or

Pay by Money Order: After placing your online order with us, we will acknowledge your order. Then you must send payment to us by International Money Order, payable in $USD only, along with a printed copy of your order acknowledgement.  After we receive payment, we will acknowledge your order / payment and ship it via US Post Office International Parcel Post (Airmail). If we do not receive full payment within 10 days from placing your order, your order will be cancelled.        Payment Must Be Sent To:

RockyMoto
P.O. Box 520
Shallowater, Texas  79363 
USA

We don't accept direct credit card orders from outside the US, Canada, territories and APO/FPO.
 

Shipping

The only option we offer for shipment to international destinations is the US Post Office International Parcel Post (Airmail).  This is a 4 to 10 day service.  Total time does not include time in the destination country for final delivery, customs, etc.  We cannot apply for insurance for a lost package until 30 days after shipment. We will not mark your package as "Gift" or otherwise alter shipping documents, so please don't ask. All duties, fees and tariffs are your responsibility.
 

Returns

We will accept returns from international buyers if they arrive within 30 days of original shipment.  Store credit will be issued for the product's full value (sorry but no credit is given for original postage costs).

NO REFUNDS WILL BE ISSUED
 

Warranty

 

The prices we charge on our website are geared toward sales to customers in the United States.  The prices/profit structure is such that we offer very liberal terms for exchange/return, warranty support, etc in our own country (and Canada), but due to the higher shipping expenses involved with international customers, we are not able to provide any shipping costs to correct any product warranty issues (for either returning the product to us or sending the replacement product).  In summary,

All costs for shipping to correct a product warranty issue are solely the responsibility of the buyer.
 

Other Customer
Support Issues

Due to the same reasons as stated above, we are not able to provide any help with regard to the cost of returning merchandise for any reason: fit, quality, usability, etc. 

All costs for shipping to return products for ANY REASON OF DISSATISFACTION are solely the responsibility of the buyer.